Article 1 (Purpose)
The purpose of the following Terms and Conditions of Use(‘T&C’) is to establish guidelines on rights, duties and responsibilities
of cybermall Users utilizing the internet-related services (hereinafter
referred to as the ‘Services’)
provided by the OTK Music cybermall (hereinafter referred to as the OTK Music)
operated by OTK Music Co.,Ltd. (e-commerce company).
※ 『Unless transactions contradict its properties, the
following terms apply to e-commerce transactions utilizing methods of PC
communication, wireless and others』
① OTK Music
refers to a virtual business site established by OTK Music Co.,Ltd. company to
trade goods or services (hereinafter referred to as ‘Goods
and Services’) using computers and information
communication facilities to provide Goods and Services to Users. The term can
also be defined as a company operating a cybermall.
②‘User’ refers to a Member and
Non-Member who has accessed the OTK Music to use the services provided by the OTK
Music in accordance with this T&C.
③‘Member’ refers to a User who
uses the services provided by the OTK Music by subscribing for
④‘Non-Member’ refers to a User
who uses the services provided by the OTK Music without subscription.
3 (Display, Explanation and Amendment of Terms and Conditions of Use)
① The OTK
Music shall, for easy recognition by Users, display the contents of this
T&C, name of company and representative, business address(including an
address handling customer complaints), phone number, fax number, email address,
business license number, e-commerce permit number, and the name of personal
information manager on the main page of the OTK Music. Only the content of this
T&C can be displayed though a link page.
② Prior to User’s final
agreement to this T&C, the OTK Music shall provide a separate link or
pop-up screen to obtain User’s verification on the
terms of cancellation rights, delivery responsibilities, refund conditions and
other important details.
③ The OTK Music may make amendments within the
permissible range without violating applicable laws such as the 「Act on Consumer Protection in Electronic Commerce」, 「Regulation of T&C」, 「Framework Act on Electronic Commerce and
Electronic Document」, 「Electronic
Financial Transaction Act」, 「Electronic
Signature Act」, 「Act on Protection
of Information and Promotion of Utilization of Information and Communications
Network」, 「Door-To-Door Sales
Act」, 「Framework Act on
Consumers」 and other related Consumer Protection Laws.
④ The OTK Music shall specify the effective date and
the reasons for amendment of the terms and have post on the initial screen for
7 days prior to effective date until the day before the effective date.
If the amendment is modified to the User’s
disadvantage, then the OTK Music shall grant at least 30 days of grace period
for notice. In this case, the OTK Music shall clarify the ‘before and after’ changes in an ‘easy-to-understand’ manner.
⑤ When the OTK Music makes an amendment to the T&C,
the modified T&C shall be applied only to contracts concluded after the effective
date, whereas all contracts concluded before the effective date will remain
under the provisions of the old T&C. However, if the User who has already
signed the contract wishes to have the amendments administered, then the User
may send his/her intent to the OTK Music and acquire consent from the OTK Music
within the notice period stated in Clause ③ and it
shall be applied accordingly.
⑥ Any information not specified and interpreted in this
T&C shall be in accordance with the e-commerce Transaction Guidelines and
Related Consumer Protection Acts provided by the Fair Trade Commission and
other applicable Consumer Protection Laws and Regulation of T&C Act.
4 (Provision & Replacement of Service)
① The ‘Mall’ shall perform the following duties:
1. Provide information regarding Goods and Services and conclude purchasing
2. Deliver Goods and Services on purchase contract.
3. Other duties designated by the OTK Music.
② The OTK Music may replace Goods and Services provided
in future T&C in the event that Goods and Services are sold out or
technical specifications are revised. In this case, the OTK Music shall
immediately announce the replacement of Goods and Services and the date of
application on the page where present Goods and Services are displayed.
③ In the event that Goods and Services are replaced
because of a change in technical specifications or when Goods and Services are
sold out, the OTK Music shall immediately notify the cause of replacement to
the addresses of the Users.
④ Following the previous Clause, the OTK Music shall
compensate for all damages caused. However, this shall not apply if the OTK
Music proves that such event is not caused by its intention or negligence.
5 (Suspension of Service)
① The OTK
Music may temporarily suspend its services as a result of the following
reasons: maintenance of computers and telecommunications equipment, replacement
or damage repairs, and interruption of communication.
② The OTK Music shall compensate User or any Third
Party Member of damages caused by the temporary suspension of services due to
reason(s) detailed in Clause ①. However, this shall not
apply if the OTK Music proves that such event is not caused by its intention or
③ In the case of a conversion of business item,
abandonment of business, merging between businesses and for other various
reasons, the OTK Music shall notify the consumer as specified in Article 8 and
reward consumer in accordance with the conditions suggested by the original OTK
Music. However, if the OTK Music does not advise such standard of compensation,
the OTK Music shall pay Users for their mileage or reserve in kind or cash of
which value corresponds to the currency being used at the OTK Music.
① The User
shall apply for Membership by expressing his/her intent to agree to this
T&C after filling out the form designated by the OTK Music with Member’s personal information.
② The OTK Music shall register all Users who apply for
Membership in the manner stipulated in Clause ① unless
the User is not engaged in one of the following issues:
1. After the applicant has lost Membership for reasons indicated in Article 7
Clause ③, the applicant may acquire approval to
re-subscribe for Membership three years after the loss of Membership.
2. Entry of false information or omission in the registration form.
3. If deemed that registering the User would present technical difficulties to
the OTK Music.
③ Establishment of Membership becomes effective at the
time that the Member receives the OTK Music,s approval of Membership.
④ In due course of time, the Member shall update the OTK
Music with any changes to his/her account information through the methods of
editing personal information.
7 (Withdrawal from Membership & Loss of Eligibility)
① Members of
the OTK Music may request, at any time, to withdraw from Membership and the OTK
Music shall immediately process the request.
② The OTK Music may limit or suspend Membership for the
1. Entry of false information or omission in the registration form.
2. If the purchase payment of goods and other OTK Music usage related
liabilities have not been paid for before the appointed date.
3. If Member interferes with others to use the OTK Music or threatens the order
of e-commerce (such as the illegal use of personal information).
4. If Member uses the OTK Music to act against public order and morals
prohibited by the law and this ‘T&C.’
③ The OTK Music may forfeit Membership of the Member
whose Membership was suspended or limited, if the same actions are repeated
twice or more, or if the cause is not corrected within 30 days.
④ When the OTK Music forfeits Membership, all
information will be cancelled. Prior to cancellation, the OTK Music shall
notify the Member and give at least 30 days or more to grant an opportunity to
explain the cause.
8 (Notification to Members)
notifications from the OTK Music will be sent to the email address designated
in advance by the Member during registration.
② In the event of sending notifications to unspecified
Members, a display of notifications on the notice board on the website for 1
week or more may replace sending emails. However, the OTK Music shall send
individual notice to a Member in regards to matters which may have a
significant influence in his/her transaction.
9 (Application for Purchase)
① The User
shall apply for purchase in the following or in a similar manner, and the OTK
Music shall provide the User with the following information in an ‘easy-to-understand’ manner to aid in his/her
request for purchase.
1. Search and select Goods and Services
2. Enter name of recipient, address, phone number, email address (or mobile
3. Confirm matter(s) in respect to the contents of this T&C, limited
cancellation policies, delivery fees, installation fees, and others
4. Express agreement to this T&C and confirm or refuse the above Item 3
(ex. mouse click)
5. Apply and confirm purchase of goods; Agree to allow confirmation of
application from the OTK Music
6. Select payment method
② In case of an inevitable need
(for the OTK Music) to disclose∙consign consumer’s personal information to a third party, the OTK Music shall obtain
consumer’s consent at the time of applying for
purchase. This consent is not obtained in advance at the time of applying for
Membership. At this time, the ‘Mall’ shall specify to the consumer the provisions of personal
information that are being disclosed, information of the receiving party,
purpose and intent of use and the duration of retention∙use. But, consignment of personal information according to Clause ① of Article 25 in the 「Act on Protection of
Information and Promotion of Utilization of Information and Communications Network」 shall comply with relevant laws and legislations in regards to
affairs not mentioned in the Act.
10 (Conclusion of Contract)
① The OTK
Music may not accept request for purchase in Article 9 if it falls under one of
the following items. In the event of concluding a contract with a minor, the OTK
Music shall notify that the failure to acquire agreement from a legal
representative may cause cancellation of the contract by the minor him/herself
or the legal representative.
1. Entry of false information or omission in the registration form
2. Purchase of cigarettes and liquor and other Goods and Services prohibited by
the Youth Protection Law
3. If deemed that accepting application for purchase may cause technical
problems to the OTK Music
② The contract is deemed to be concluded when the
acceptance of the OTK Music is delivered to the User in the form stipulated in
Clause ① of Article 12.
③ The acceptance of the OTK Music shall include
confirmation on the User’s request for purchase, availability
of sales, and correction or cancellation of the request for purchase.
11 (Payment Method)
The method of payment for Goods and Services purchased through the OTK Music
may be selected from the following items. The OTK Music may not collect any
additional fees regarding payment for Goods and Services.
1. Account transfer through phone banking, internet banking, mail banking and
2. Card payment through prepaid card, debit card, credit card, and others.
3. Online bank transfer
4. Electronic money
5. Payment upon receipt
6. Mileage points or points offered by the OTK Music
7. Gift voucher contracted or approved by the OTK Music
8. Other means of electronic payment
12 (Notice of Receipt, Change and Cancellation of Application for Purchase)
① The OTK
Music shall send a notice of receipt to the User after receiving the User’s application for purchase.
② In the case of a discord between the User’s intent and the received notice, the User may change or cancel the
application for purchase immediately after receipt. If the request for change
or cancellation is made prior to delivery, the OTK Music shall process the
request accordingly without any delay. In the event that payment has already
been made, User shall follow the guidelines detailed in Article 15 -
Cancellation of Purchase.
13 (Provision of Goods and Services)
otherwise specified, the OTK Music shall take necessary measures such as
customizing production and packaging and deliver Goods and Services within 7
days from the date of purchase. However, if the OTK Music has already received
payment in whole or in part, then delivery shall be processed within 3 business
days from the date of receipt. In such instances, the OTK Music shall take
necessary measures to inform the User on procedures of provision and delivery
status of Goods and Services.
② The OTK Music shall specify delivery method, payer,
and delivery time for each delivery method for the Goods and Services purchased
by the User. In the event that the OTK Music exceeds the designated period of
delivery, it shall compensate the User for damages. However, this shall not
apply if the OTK Music proves that such event is not caused by its intention or
In the event that the Goods and Services are sold-out or unavailable and cannot
be provided or delivered to a User who applied for purchase, the OTK Music
shall notify the User without any delay, and if payment for Goods and Services
has already been made in advance, the OTK Music shall take necessary measures
or refund payment within 3 business days from the date of receipt.
15 (Cancellation of Purchase)
① The User
who purchased Goods and Services by concluding the contract with the OTK Music
in accordance to Clause ② of Article 13 in the 「Acts on Consumer Protection in Electronic Commerce」 may cancel purchase within 7 days from the date on which the User
received a written contract (if the written contract is received later than the
supply of Goods and Services, then the receipt date is set on the date when
User received the Goods and Services or when Goods and Services have been
supplied). But, cancellation of purchase according to 「Acts
on Consumer Protection in Electronic Commerce」 shall
comply with relevant laws and legislations in regards to affairs not mentioned
in the Acts.
② The User may not return or exchange Goods and
Services in the event of one of the following reasons:
1. Delivered Goods lost or damaged at the fault of the User (however,
cancellation of purchase may be acceptable if packaging was damaged in the
process of checking content)
2. Significant decrease in value of Goods and Services due to partial use or
consumption by the User
3. Not available for resale due to a significant decrease in value of Goods and
Services from lapse of time
4. The Goods may be replaced by Goods showing the same performance, but
packaging of the original is damaged
③ In the case of items 2 or 4 of Article 2 Clause ②, the cancellation of purchase by User will not be limited if the OTK
Music failed to clearly specify the fact that cancellation of purchase is
limited or that it would take necessary measures to provide the Goods.
④ Despite Clause ① and ②, the User may cancel his/her purchase of goods within 3 months from
the date of receipt of the goods or within 30 days from the date on which
he/she recognized or could have recognized that Goods and Services differ from
the advertisement or the provision of contract.
16 (Effect of Cancellation of Purchase)
① In the
event of a return of Goods from a User, the OTK Music shall refund payment of
Goods within 3 business days. In the event of a delay in refund, the OTK Music
shall pay User with the interest calculated by the number of days delayed with
the overdue interest rate indicated on the 「Act on
Consumer Protection in Electronic Commerce」
② In regards to the above-mentioned case, if the User
made payment of Goods with credit card or electronic money, the OTK Music shall
immediately request the business who provided such payment method to suspend or
③ In the event of any cancellation of purchase, the
User shall bear the costs arising from returning the Goods. On the account of
the User’s cancellation of purchase, the OTK Music
shall not claim charge for cancellation or compensation for damage. However, in
the event of a cancellation of purchase caused by a discord in the contents of
Goods and the advertisement or the provision of contract, the OTK Music shall
bear the costs of returning the Goods.
④ If the User bore the delivery fees when he/she
received the Goods, the OTK Music shall specify and make noticeable as to who
would bear the delivery fees upon cancellation of purchase.
17 (Protection of Personal Information)
① The OTK
Music collects a minimum amount of information necessary to provide the
② At the time of applying for Membership, the OTK Music
shall not collect information needed for the performance of purchase contract
in advance. But, in the case where personal identification is required before
the performance of a purchase contract, a minimum amount of specified personal
information is collected for the fulfillment of obligation in regards to
relevant laws and legislation.
③ The OTK Music shall obtain consent from User to
collect∙use personal information by notifying User with
the aim/purpose of collection∙use.
④ The OTK Music shall not use the personal information
outside their intended purpose. In the event of an uprising of a new use or
when disclosing to third parties, the ‘Mall’ shall notify the purpose of use and obtain consent from User during
the stage of use disclosure. But, there are exceptions for cases regulated in
the relevant laws and legislations.
⑤ In the event that the OTK Music is required to
acquire the approval of User by Clause ② and ③, the OTK Music shall specify its personal information manager
(affiliation, name, phone number, other contact information), purpose of
collection and use of information, information about Third Party (recipient,
purpose of provision and the information to be provided), and the provisions
stipulated in Clause ② of Article 22 of the 「Act on Protection of Information and Promotion of Utilization of
Information and Communications Network」. The User may
at any time cancel his/her approval.
⑥ User may, at any time, request for confirmation and
correction of error in their personal information possessed by the OTK Music,
and the OTK Music shall be responsible for taking any necessary measures
without any delay. In the event that a User requests for the correction of an
error, the OTK Music shall not use the applicable personal information until
error is corrected.
⑦ For protection of personal information, the OTK Music
shall limit the number of persons handling personal information to a minimum,
and shall be responsible for any damages caused by loss, theft, leakage,
falsification, and disclosure of personal information including credit card and
bank account information to third parties without consent of the User.
⑧ The OTK Music or any Third Parties who received
personal information from the OTK Music, shall without any delay destroy all
personal information once the purpose of collection has been achieved.
⑨ The OTK Music shall not have the agreement form
regarding the collection∙use∙disclosure
of personal information set to be filled out in advance. The OTK Music must
specify services that will be restricted if User does not agree to the
personal information, and the OTK Music shall not limit services or refuse to
accept Membership applications on the basis of User’s
refusal to agree to collecting∙using∙disclosing of personal information that do not include the collection
of compulsory information.
18 (Obligations of the ‘Mall’)
① The OTK Music shall not take any actions against
public policy or actions restricted by the law and this T&C. The OTK Music
shall put its best efforts in providing Goods and Services on a stable basis in
accordance with the provisions in this T&C.
② The OTK Music shall be equipped with a security
system to protect personal information of Users (including credit information)
and provide a safe environment for Users to use the online services.
③ In accordance with Article 3 of the Law related to 『Fairness of Display and Advertisement』, the OTK
Music shall be responsible to compensate User(s) if damages were caused by
displaying or adding unjust or unreasonable advertisement for certain Goods and
④ The OTK Music shall not send any
profit-making emails which are not wanted by Users.
19 (Obligations for ID & Password of Member)
shall be responsible for the management of his/her ID and password, except for
the case in Article 17.
② Member shall not allow any Third Party to use his/her
ID and password.
③ When a Member recognizes that his/her ID and/or
password is stolen or is being used by a Third Party, the Member shall
immediately notify the OTK Music, and follow the instructions of the OTK
20 (Obligations of User)
Users shall avoid the following actions:
1. Register false information at the time application or revision of
2. Use others’ personal information
3. Change information displayed on the OTK Music
4. Remit or display information (computer program and others) other than the
information put on by the OTK Music
5. Infringe copyright or intellectual property rights of the OTK Music or the
6. Take any action that harms the reputation and interrupts the operation of
the OTK Music or a Third Party
7. Disclose or display any information containing indecent or violent message,
video, voice, and other information going against good public order and morals.
21 (Relationship between Linking Mall & Linked Mall)
① In the
event that the main mall and the sub-mall are linked with a hyperlink (ex. the
subject of hyperlink includes text, image and video), the former is called as
the Linking Mall (Website) and the latter is called as the Linked Mall
② If the Linking Mall specifies and notifies the fact
that it is not responsible for any transaction with the User for any Goods and
Services independently provided by the Linked Mall on the initial page of the
website of the Linking Mall or a pop-up window, then the Linking Mall is not
responsible for such transaction.
22 (Copyright & Limitation of Use)
copyright and other intellectual property rights for the works produced by the OTK
Music shall belong to the OTK Music.
② The User may not use or cause any Third Party to use
information with intellectual property rights belonging to the ‘Mall’ for reproduction, transmission,
publishing, distribution, broadcasting or other profit-making use without prior
consent of the OTK Music.
③ The OTK Music shall notify the User when using the
copyright belonging to the applicable User in accordance with mutual T&C.
23 (Resolution of Dispute)
① The OTK
Music shall apply and reflect the opinion or complaint made by User(s), and
install and operate a process for compensation of consumers’ damages.
② The OTK Music shall give priority to any opinion or
complaint made by User(s). However, in the event that it may not be able to
promptly deal with the matter, the OTK Music shall notify the User with the
cause and the final settlement schedule.
③ When a User files for Remedy of Damage regarding a
dispute between the OTK Music and the User, the matter may be commissioned for
arbitration by the Fair Trade Commission or a Dispute Conciliation Services
Organization selected by the City Mayor.
24 (Jurisdiction & Governing Law)
e-commerce related lawsuits between the OTK Music and a User shall be in
accordance with the address of the User at the time of indictment. If an
address is nonexistent, then the lawsuit shall fall under exclusive
jurisdiction of the district court in the vicinity of User’s place of residence. In the event that the address or residence of
the User is not clear at the time of indictment or if User is a foreign
resident, the lawsuit shall be filed to the competent court on the Civil
② Any and all e-commerce-related lawsuits between the OTK
Music and a User shall be governed by the law of the Republic of Korea.